12 Phrases to Avoid in the Workplace

Communication is at the heart of any team’s success. In the workplace, our words can shape morale, influence decision-making, and build relationships. However, not all language is constructive. Some commonly used phrases can be unintentionally harmful, potentially damaging team cohesion, sowing seeds of misunderstanding, or fostering a toxic work environment.

As a public speaker and presenter, I’ve learned the importance of choosing words that uplift and empower. By reframing language to be more constructive and respectful, we can contribute to a positive, collaborative workplace culture.

Let’s explore 12 phrases you should avoid in the workplace, why they can be damaging, and how to say something more effective instead.

1. “Whatever”

• Why to Avoid: “Whatever” dismisses the other person’s opinion, making them feel unheard or unvalued. It often shuts down the conversation, implying that their input is not important.
• What to Say Instead: “I see your point.”
• Explanation: This phrase acknowledges the other person’s perspective, even if you disagree. By saying, “I see your point,” you open the door for further discussion, showing that you value their opinion, even if your perspective differs.

2. “I don’t care”